SERVICETITAN INTEGRATION
Your AI Agent. Your ServiceTitan. Connected.
Every inbound call is answered, qualified, and booked directly into ServiceTitan — no dispatcher in the middle, no double entry, no dropped leads. Your dispatch board fills itself.
See It In Action
How the Integration Works
From first ring to booked job — fully automated, zero friction.
Call Comes In
Your AI agent answers on the first ring, 24/7 — even when your team is on other calls or off the clock.
AI Qualifies the Job
The agent collects service type, location, urgency, and customer info — pulling existing records from ServiceTitan in real time.
Books Into ServiceTitan
The job is created directly in ServiceTitan — correct job type, price book category, customer record, and available time slot. No manual entry.
Tech Gets Dispatched
Your dispatcher sees a fully populated job on the board. The tech gets notified. The customer gets a confirmation. Done.
Key Benefits
No Double Entry, Ever
Every field your team would normally type — name, address, job type, notes — is captured by the AI and written directly to ServiceTitan. One source of truth, no re-keying.
Real-Time Availability Sync
The AI checks your actual dispatch calendar before offering time slots. Customers are only offered times that exist — no overbooking, no callback to reschedule.
Emergency Dispatch Routing
When a caller has a true emergency — no heat, active leak, electrical hazard — the AI flags it for immediate dispatch rather than scheduling it out. Urgent jobs get treated urgently.
Customer History Lookup
Returning customers are recognized instantly. The AI can reference past jobs, equipment on file, and service history — making every interaction feel personalized and informed.
BUILT FOR SERVICETITAN SHOPS
Works With Every Part of Your ServiceTitan Setup
ServiceTitan is built for the serious shop — and so is this integration. The AI works directly with your dispatch board so jobs land where your team can act on them immediately. It pulls from your price book to categorize jobs correctly at the point of booking, not after the fact.
Your customer database stays the single source of truth. New callers get a record created. Returning customers get recognized, their history surfaced, and their job linked to the right record — no duplicates, no orphaned jobs floating in the system.
Whether you run 3 trucks or 30, the integration scales without any configuration changes. The AI handles the call volume. ServiceTitan handles the operations. Your team shows up to jobs, not phones.
Ready to See It Live in Your ServiceTitan?
Watch the AI answer a call, pull up the customer, and drop a job onto your dispatch board — live, in your actual account.
See It In Action